At Dust Planet LLC, we are committed to delivering your order quickly and securely.

1. Processing Time

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods & Rates

  • We offer standard and expedited shipping options within the United States.

  • Shipping rates are calculated at checkout based on order weight and destination.

3. Delivery Estimates

  • Standard shipping: 3–7 business days

  • Expedited shipping: 2–4 business days

  • Delivery times may vary depending on location, weather, or courier delays.

4. International Shipping

  • At this time, Dust Planet LLC primarily ships within the United States. For international inquiries, please contact us at clean@dustplanet.cloud.

5. Order Tracking

  • Once your order has shipped, you will receive an email with tracking information.

6. Shipping Issues

  • Dust Planet LLC is not responsible for delays caused by the carrier, incorrect addresses provided by the customer, or customs clearance (for international orders).

  • If your package is lost or damaged in transit, please contact us immediately at clean@dustplanet.cloud.

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