At Dust Planet LLC, we are committed to delivering your order quickly and securely.
1. Processing Time
-
Orders are typically processed within 1–3 business days after payment is confirmed.
-
Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Methods & Rates
-
We offer standard and expedited shipping options within the United States.
-
Shipping rates are calculated at checkout based on order weight and destination.
3. Delivery Estimates
-
Standard shipping: 3–7 business days
-
Expedited shipping: 2–4 business days
-
Delivery times may vary depending on location, weather, or courier delays.
4. International Shipping
-
At this time, Dust Planet LLC primarily ships within the United States. For international inquiries, please contact us at clean@dustplanet.cloud.
5. Order Tracking
-
Once your order has shipped, you will receive an email with tracking information.
6. Shipping Issues
-
Dust Planet LLC is not responsible for delays caused by the carrier, incorrect addresses provided by the customer, or customs clearance (for international orders).
-
If your package is lost or damaged in transit, please contact us immediately at clean@dustplanet.cloud.